MONday 2ND November - CORONAVIRUS UPDATE FOR IDS CUSTOMERS: 

      LONDON

      A huge thank you to our London customers and out of London customers for the support you have given to IDS throughout these extreme times.

      Due to the Virus we will not be printing our "WINTER PROMOTION" catalogue but it will go live on our website www.i-d-s.com as of 1st November and is valid until 31st December.

      We are ready to meet and deliver your requirements from our London bonded warehouse.

      Any queries please call the office on 01403 275100 / sales@i-d-s.com

      Many of the quotas have now been approved by the FCO and returned to IDS. If we have informed you that we have received your new quotas you can proceed with ordering again, we will need to know that the Embassy is open and someone is there to take the deliveries. We will be ready to meet and deliver your requirements from our London bonded warehouse, and our stock levels are back to normal. Our team are back in the office and taking the necessary precautions, and are ready to help.                                                           Please get in touch on +44 1403 275100 sales@i-d-s.com.

      DUBAI

      The team in Dubai are working both in the office and at home, in order to comply with social distancing requirements. We remain fully operational through with this arrangement, and our warehouse team are working 7 days a week, one week on, one week off, to ensure all orders are being dispatched as scheduled. All inbound and outbound are flowing normally, with little or no delays, and our stocks are up to the usual high levels expected. The website reflects live-stock and is updated immediately when goods arrive.

      We are also able to deliver by road through to Abu Dhabi as well as into Dubai, so if any Consulate in Dubai or Embassy in Abu Dhabi would like an order, please contact Ricky Joshi on +97156 454 3182 / ricky@i-d-s.com.

      EXPORTS

      We have had a very busy month of Exports and all have been able to be dispatched to plan. There are a few delays in port to some destinations. Please contact your Sales Manager if you have any concerns, but we will keep you informed along the way. Customs are working nearly as normal in most of your destinations, but we can advise individually. We can organise air freight, Again although sometimes delayed) along with sea freight shipments again.

      For customers in Africa and South America please contact Joe Swords on +97156 199 9707 / joe@i-d-s.com

      For customers in Asia Pacific please contact Martin Bizel on +97154 422 0255 / martin@i-d-s.com

      For customers in the Middle East please contact James Grundy on +97156 484 5886 / jamesg@i-d-s.com

      If circumstances change, we will update the website accordingly.

      Many thanks for your custom, your patience, your support and please stay safe.

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